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Job ID: JR0170310
Job Category: Engineering Support
Primary Location: Hillsboro, OR US
Other Locations: US, Washington, Multiple Cities
Job Type: Experienced Hire

Platform Support Technician

Job Description

The One Cloud team in SAS ATT is looking for a versatile support technician responsible for maintaining pre-production systems in SDP Cloud and ensuring users can successfully access them remotely. This is a fast-paced ambiguous environment, requiring a combination of hardware, software and networking skills with a diligent focus on customer orientation.

An ideal candidate would exhibit behavioral traits that indicate:

  • Fast paced Pre-Production lab environment (High tolerance for ambiguity)
  • Independently owns larger, more complex tasks and drives to resolution. Knows when to escalate and ask for help.
  • Recognizes problem areas and creates solution proposals.
  • Ability to work on multiple tasks simultaneously
  • High sense of customer orientation
  • Have commitment and great working attitude
  • Be able to communicate status clearly with strong written and verbal communication skills
  • Independently finds content experts and seeks training to overcome obstacles.


Qualifications

The requirements of the position should align with knowledge obtained through school work, classes and project work, internships, military training and/or work experience.

Minimum Requirements:

3+ years of experience with the following:

  • Experience building up and maintaining servers and/or client systems
  • Independently debugs cards, boards, systems
  • Configuring BIOS, BMC, Upgrading Firmware, Driver Installs
  • Experience in removing/installing /troubleshooting server baseboards, CPU's, DIMM's, and storage devices
  • OS installs (including Linux)

Preferred Qualifications: 

Experience with network infrastructure support, cabling, KVMs and PDU's.

Ability to lift 50 lbs independently.

Creates/modifies training and execution plans for these and other tasks.

Inside this Business Group

Intel Architecture, Graphics, and Software (IAGS) brings Intel's technical strategy to life. We have embraced the new reality of competing at a product and solution level—not just a transistor one. We take pride in reshaping the status quo and thinking exponentially to achieve what's never been done before. We've also built a culture of continuous learning and persistent leadership that provides opportunities to practice until perfection and filter ambitious ideas into execution.



Other Locations

US, Washington, Multiple Cities



Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

USExperienced HireJR0170310
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