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Job ID: JR0122303
Job Category: General
Primary Location: Santa Clara, CA US
Other Locations:
Job Type: Experienced Hire

Santa Clara Security Operations Manager

Job Description

Join Intel-and build a better tomorrow.

Intel is in the midst of an exciting transformation, with a vision to create and extend computing technology to connect and enrich the lives of every person on Earth. So join us-and help us create the next generation of technologies that will shape the future for decades to come.

Corporate Services (CS) touches the lives of every Intel employee every day. CS creates an environment where employees can prosper while creating the innovative technologies that make amazing possible. Our scope is vast and includes operating and maintaining all Intel sites, offices, labs and factories globally as well as onsite services and onsite services and experiences that help employees stay safe and productive. CS also helps to make Intel and our community a greener place by supporting Intel's commitment to environmental sustainability, including investing in conservation projects, setting company-wide environmental targets and driving reductions in greenhouse emissions, energy use, water use and waste generation.

Job Scope:

Security Operations (Primary Duties):

  • Responsible for developing security processes and procedures in compliance with Corporate Security Standards and Policies.
  • Develops Site Security programs and adapts to local conditions as appropriate. Ensures compliance with Intel and country security regulations.
  • Works with Corporate Security Technologies for ensuring that security equipment are tested, maintained and properly functioning.
  • Conducts frequent drills and audits to validate all security standards and policies are met and upheld.
  • Identifies and rectifies security gaps raised during security reviews at the Site. Ensures compliance to external auditor's findings.
  • Works with Contract Security/Facilities Management Supplier management and ensure support CWs perform their functions in accordance with the contracted expectations.
  • Manages site badging functions to include the controlled dispensing of badges, access controls, and the collection of access forms.
  • Verifies contractor authorizations with Purchasing, and produces approved badges for satellite support sales offices.

Investigations (Secondary Duties):

  • Responsible for conducting investigations into allegations of crime, security incidents, misappropriation of Intel assets, inappropriate web site use, freight thefts, and other matters as directed by the Regional Security Manager.
  • May participated in or supervise background investigations into new hires program implementation.
  • Participates in Workplace Response Team (WRT) program compliancy.
  • Coordinates covert operations on site as required.
  • Assesses and implements Investigative Programs. Ensures investigations are undertaken in accordance with Corporate Security standards and Policies and Intel's investigator's CoC requirements.
  • Develops and maintains contact with local Law Enforcement Agencies.
  • Makes recommendations on security improvements to Site Management.

Emergency Management (Secondary Duties):

  • Responsible for executing the site-level Emergency Management Program (EMP) and processes according to the Site Emergency Response Standard.
  • Reviews, assesses and adjusts the site-level EMP processes according to the Site Emergency Administrative Standard, Site Emergency Operations Center Guideline, Corporate Emergency Operations Center Guideline, and Intel Crisis Management Drill Standard.
  • Performs yearly risk assessment of the Regional/Site EMP and include input from Site Security and Site EHS.
  • Responsible for performing regular drills that reflect the risks noted in the yearly risk assessment.
  • Works closely with Site EHS to ensure compliance to local or federal laws or codes. Ensures the Site Emergency Operations Center (EOC) is appropriately staffed, trained, and capable of responding to any unexpected event.
  • Ensures emergency response teams and templates are accurate and tested within the Intel Emergency Notification System. Ensures call lists are audited quarterly.

  • Either owns or partners with the Site Emergency Response Team (ERT) program, depending upon location, and is thoroughly familiar with the Corporate ERT Standard (ERT responsibility will vary according to the level of ownership or partnership). Primary focus of Site ERT is training, personnel development, equipment familiarity and inventory, and liaison with Site Emergency Manager and external response resources.
  • Assists Site Emergency Manager with EOC structure and processes to include membership, drills, self-assessments, and audits for Site/Campus ERT and assists with continuous improvement through the proper tracking and closure of development action plans. Reviews ERT Callouts for proper level and category and conducts post-incident reviews where needed. Keeps ERT leaders informed of global ERT programs, training, and development opportunities. Maintain status as a qualified ERT instructor for pertinent classes.
  • Provides indicators to the Corporate Crisis Management Program Manager and develops relationships at the corporate response level.

 To be successful in this position the candidate will exhibit the following behavioral traits:

  • Maintains a passport and has the ability to travel nationally and internationally, when necessary.
  • Integrity must be and remain above reproach. Ability to maintain strict confidentiality and follow applicable Privacy laws, policies, and guidelines. Must adhere to a strict Corporate and Security Code of Conduct.
  • General understanding of security including access controls, operational and emergency call center operations, security system and loss prevention.
  • Ability to develop security programs and processes independently and make decisions on Security response to incidents/activities and react accordingly when under pressure.
  • Analytical skills to conduct investigations and to evolve or establish prevention programs.
  • Ability to apply pertinent security management principles and sound judgment to everyday operations, including campus/site emergency response situations, on and off campus incidents involving Intel employees, and documentation completion.
  • Ability to manage and prioritize multiple events and tasks while maintaining the standard of quality. Ability to be flexible in an often ambiguous and rapidly changing environment. Ability to think critically, apply good judgment, and influence others.
  • Ability to follow defined processes and procedures. Ability to self-manage and prioritize work with very little day-to-day oversight.
  • Ability to manage financial spends and budgets.
  • Excellent interpersonal and communication skills; ability to build solid working relationship with all levels of management, peers, partners, customers, law enforcement, etc. Must be able to work effectively both independently and as part of a team.


You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.

Minimum Qualifications:

  • Candidate must have a Bachelor Degree with 6+ years of experience, or Master Degree with 5+ years of experience in Criminal Justice, Fraud Management, Accounting, Law, Finance, Business Administration or related degree and/or relevant years of work experience in the security field, or 10+ years professional experience across law enforcement, investigations, corporate security or similar.
  • This U.S. position is open to U.S. Workers Only. A U.S. Worker is someone who is either a U.S. Citizen, U.S. National, U.S. Lawful Permanent Resident, or a person granted Refugee or Asylum status by the U.S. Government. Intel will not sponsor a foreign national for this position.
  • Must become permanently certified within 1 year of hire as an Authorized Intel Investigator certification in part by meeting 1 of the following:
    • Professional certification (i.e. CFE) with three years relevant investigations experience
    • 4+ years law enforcement experience with two years relevant investigations experience
    • 4+ years of experience as civil investigator for federal, state or local government agency
    • 3+ years of experience at Intel in investigative role
    • Intel attorney with 3+ years of relevant investigations experience.

Preferred Qualifications:

  • Certified Personnel Protection (CPP)
  • Certified Emergency Manager (CEM)
  • Professional Certified Investigator (PCI)
  • Certified Fraud Examiner (CFE)
  • Law enforcement experience (police officer, detective, etc.)
  • Military experience (Military Police, force protection, etc.)
  • Private sector Security experience
  • Private sector Security Operations experience
  • Private sector Emergency Management experience
  • Private sector Investigations experience
  • Relevant Intel experience

Inside this Business Group

As the world's largest chip manufacturer, Intel strives to make every facet of semiconductor manufacturing state-of-the-art -- from semiconductor process development and manufacturing, through yield improvement to packaging, final test and optimization, and world class Supply Chain and facilities support. Employees in the Technology and Manufacturing Group are part of a worldwide network of design, development, manufacturing, and assembly/test facilities, all focused on utilizing the power of Moore’s Law to bring smart, connected devices to every person on Earth

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance....

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