At Intel, we consider Customer Experience and Sales foundational to our success, and we want to provide the best service possible in the most efficient and scalable way. Using analytics to understand customer needs, influence marketing content decisions, and drive relevancy in the work we do is critical to helping us scale our business effectively. As the Analytics Manager responsible for our Voice of the Customer analysis, you'll lead our efforts to derive meaningful customer insights through data, partnering with senior leaders across the company so we can be successful in achieving our goals and measuring our performance.
You'll have deep technical skills and a real passion for helping Intel make data-informed decisions. You'll be fearless, independent, and excited about having a big impact in a growing team. You'll come with a strong understanding of the technology landscape, customer support, community management, marketing research, digital analytics, as well as the ability to tell a compelling story with data.
As a successful candidate your responsibilities may include:
A successful candidate will demonstrate:
You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.
Intel's Sales and Marketing (SMG) organization works with global customers and partners to solve critical business problems with Intel based technology solutions. SMG works across business units to amplify the customers voice and deliver solutions that accelerate their business. Our teams work across the entire sales cycle, pushing ingredient products to our "billings" customers while also pulling end solutions through to "consumption". We work across numerous industries, including retail, enterprise and government, cloud services and healthcare as examples. The operations team focuses on forecasting, driving alignment with factory production and delivering efficiency tools and our marketing capability drives demand and localized marketing in locations around the globe. Our sales force navigates a complex partner and customer ecosystem while shaping product roadmaps, driving value for our customers, and collaborating to harness emerging technology trends to deliver comprehensive solutions.
US, California, Folsom;US, California, San Francisco;US, Oregon, Hillsboro
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance....