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Job ID: JR0121825
Job Category: Marketing
Primary Location: Santa Clara, CA US
Other Locations: US, California, Folsom;US, California, San Francisco;US, Oregon, Hillsboro
Job Type: Experienced Hire

CXS Data Analyst

Job Description

Data is central to Intel's decision-making process, and analysts are a critical component to evangelize data-driven decision making in all our operations. As the Data Analyst in the Customer Experience and Scales (CXS) team, you will be in on the ground floor, shaping the way our Customer Journey performance is measured, defining what questions should be asked, and scaling analytics methods and tools to support our growing business, leading the way for high quality, high velocity decisions for our team.

The CXS Data Analyst will level up the CXS stakeholders and guide them towards better decision making from the available data. In a typical week or month, this role will be responsible for data instrumentation, dashboard/report building, metrics reviews, and ad hoc analysis.

A successful candidate responsibilities may include:

  • Evangelize data knowledge and insights: manage communications with CXS stakeholders and other teams, collaborate with both technical and non-technical colleagues to complete data projects and ensure all parties can use the insights to further improve.
  • Maintain a customer-centric focus: strive to be a domain and product expert through data, develop trust amongst your peers and stakeholders, and ensure that your team has access to data to make decisions.
  • Prioritize and execute in the face of ambiguity: work with stakeholders and mentors to distill the problem, adapt your tools to answer complicated questions, and identify the trade-offs between speed and quality of different approaches.
  • Create analytical frameworks to measure team success: partner with cross-functional teams to define success metrics, create approaches to track the data and troubleshoot errors, quantify and evaluate the data, then develop a common language for all colleagues to understand these KPIs
  • Operationalize data processes - provide the team with ad-hoc analysis, automated dashboards, and self-service reporting tools so that everyone gets a good sense of the state of the business

A successful candidate will demonstrate:

  • A/B testing experience with an understanding of hypothesis testing and power analysis
  • Solid SQL skills--your ability to tap into our data pipeline will be key to your success
  • Proven track record of using data to generate insight and drive business results
  • Fluency in data analysis and communication around data, including time series analysis, experimentation, data visualization, and defining KPI strategies
  • Strong written and verbal communication skills
  • Understanding of data structures for marketing and sales data
  • Experience developing dashboards using Power BI, Datorama, Tableau or other data visualization software
  • Analytical and able to present insights clearly and effectively


Qualifications

You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.

Minimum Qualifications:

  • Bachelor's degree in Business Administration, Computer Science, or any related field.
  • 4+ years of industry experience in a relevant field (Data analyst, solution architect)
  • This U.S. position is open to U.S. Workers Only. A U.S. Worker is someone who is either a U.S. Citizen, U.S. National, U.S. Lawful Permanent Resident, or a person granted Refugee or Asylum status by the U.S. Government. Intel will not sponsor a foreign national for this position.

Preferred Qualifications

  • Analytics experience with signup funnels, engagement metrics, and retention analysis.
  • Statistics knowledge and hypothesis testing experience
  • Technical background and programming experience-especially R or Python (plus)

Inside this Business Group

Intel's Sales and Marketing (SMG) organization works with global customers and partners to solve critical business problems with Intel based technology solutions. SMG works across business units to amplify the customers voice and deliver solutions that accelerate their business. Our teams work across the entire sales cycle, pushing ingredient products to our "billings" customers while also pulling end solutions through to "consumption". We work across numerous industries, including retail, enterprise and government, cloud services and healthcare as examples. The operations team focuses on forecasting, driving alignment with factory production and delivering efficiency tools and our marketing capability drives demand and localized marketing in locations around the globe. Our sales force navigates a complex partner and customer ecosystem while shaping product roadmaps, driving value for our customers, and collaborating to harness emerging technology trends to deliver comprehensive solutions.



Other Locations

US, California, Folsom;US, California, San Francisco;US, Oregon, Hillsboro



Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance....

USExperienced HireJR0121825
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