Intel Programmable Solutions Group (formerly Altera) is seeking talented, highly motivated candidates to join its Application Engineering team delivering technical support to its customers and partners in Europe
As an Application Engineer in our European Regional Application Engineering team you will work alongside the existing team located in Gdansk, Poland and High Wycombe, UK and will be responsible for delivering expert level technical support on Intel PSG's products.
You will work in a rapid learning environment, alongside industry experts, who will support your daily development and knowledge growth. Training courses will further accelerate your learning, with potential opportunities to visit other Intel PSG locations world-wide. You will learn how to use all the resources at your disposal to make sure that our customers are able to realize their FPGA-based designs as efficiently as possible using our silicon, software and IP products.
Your opinions and thoughts will be valued from day one.
You will be expected to collaborate with a wide range of teams within PSG to ensure that you meet your technical support objectives and will be expected to identify the most appropriate means to deliver that support to ensure that the customers you are working with can achieve their design goals.
o Providing expert level technical support the field of DSP and Video IP applications to Intel PSG's Customers across Europe This may include the delivery of training on occasions, and customer visits depending on the nature of the technical problem in hand and the urgency associated with its resolution.
o Responding to customer inquiries relating to your area of technical expertise and communicating with your customers, by phone, e-mail and through the web, it will be your responsibility to investigate problems and resolve these directly through the use of your product knowledge.
o Development of good technical relationships with appropriate third parties relevant to the DSP and Video IP design spaces.
o Maintenance of good working relationships with local sales and marketing personnel who are working on demand creation in the DSP and Video IP areas supporting them as necessary.
o Proactive support through participation in development projects, possibly as part of an international, cross organizational team which may include the generation of product collateral such as application notes, user guides and example designs.
o Management of technical support activities in your area of specialty in an efficient manner utilizing the issue management systems that are available in the company, working with the rest of the application engineering team and the extended sales team to prioritize issues effectively based on the company's business objectives.
o Maintenance of technical expertise by identifying and communicating development requirements, and attending suitable internal and external learning activities.
Join our team of innovators, where you are encouraged to break through boundaries to invent and advance technology. Working at Intel PSG means that you are working with the brightest people in the industry. We create technology that enables our customers to create products that solve problems. You'll find our products in a variety of applications, including communications, networking, cloud computing, storage, industrial, automotive, and defence.
You'll work on exciting and industry leading products that challenge you to do, and become your best, while working with a company that cares about our customers, community, and the environment.
Come build your career. Be a part of a team where you can grow while helping others grow.
- Degree in Electronic Engineering or equivalent plus at least 2 years of relevant experience in a design or applications environment.
- Experience in the use of FPGA's and / or ASIC development tools in a design or application support environment.
- Experience in the application of DSP or Video IP in an FPGA or ASIC environment.
- Experience in the use of relevant tools like Matlab/Simulink.
- Experience in the use of DSP processor architectures.
- The ability to work flexibly in a multi-tasking team environment with minimal local supervision.
- Good interpersonal skills and an ability to apply sound judgement.
- Excellent technical knowledge with skills and experience in using Verilog and/or VHDL and associated design analysis and verification tools.
- Good communication skills.
- Good problem solving skills.
- Flexible approach to work with the ability to travel within Europe and to the US for training and issue resolution.
The Programmable Solutions Group (PSG) was formed from the acquisition of Altera. As part of Intel, PSG will create market-leading programmable logic devices that deliver a wider range of capabilities than customers experience today. Combining Altera's industry-leading FPGA technology and customer support with Intel's world-class semiconductor manufacturing capabilities will enable customers to create the next generation of electronic systems with unmatched performance and power efficiency. PSG takes pride in creating an energetic and dynamic work environment that is driven by ingenuity and innovation. We believe the growth and success of our group is directly linked to the growth and satisfaction of our employees. That is why PSG is committed to a work environment that is flexible and collaborative, and allows our employees to reach their full potential.