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Job ID: JR0009307
Job Category: Information Technology
Primary Location: San Jose, H CR
Other Locations:
Job Type: College Grad

ESIT OCC BI CST L2 System Analyst

Job Description
In this role, you will be responsible for application operations, and troubleshooting of a wide variety of subject areas and technologies. You will analyze issues in that computing environment, troubleshoot and recommend solutions to respond to customer requests/escalations or events as they occur. You will utilize your excellent communication skills, both verbal and written, and organizational skills on a daily basis while interacting with support partners and customers. While both collaborating as a team and working independently, you will see projects through from inception to delivery.


Qualifications:- Bachelor degree or student close to graduate in Systems Engineering. - Knowledge of testing concepts, tools, types and process. - Knowledge on Teradata/EDW, SAP BW, Ab-Initio, SAP SolMan, SAP ECC., IXP Autosys - Proficient in SQL and databases, good understanding of database architecture as well as troubleshooting skills for data issues.- Good communications skills, willingness to multitask and competent in system design and troubleshooting documentation - Must have a can-do attitude, open to identifying, picking up ownership and developing skills in areas outside of immediate scope Additional skills that may represent added advantage:- Experience in L2 support, incident, problem and knowledge management is desired.- Experience working in follow the sun or multiple geos support models.- Knowledge in one or more of these areas: SAP Data Services, SAP InfoSteawrd-ITIL, DevOps and Agile concepts and practice

Inside this Business Group

Intel's Information Technology Group (IT) designs, deploys and supports the information technology architecture and hardware/software applications for Intel. This includes the LAN, WAN, telephony, data centers, client PCs, backup and restore, and enterprise applications. IT is also responsible for e-Commerce development, data hosting and delivery of Web content and services.

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