The successful candidate will work as part of a team to help provide support to SMG by ensuring accurate maintenance and continuous improvement of CRM and eRPM data following set processes & procedures.
You will work with local and international stakeholders.
This is a fixed-term contract opportunity for 12 months starting as soon as possible.
You will be responsible for maintaining customer data accuracy (correctly applying identified changes) :
-Execute customer data synchronization across various systems to create and maintain seamless customer experience
-Identify and troubleshoot discrepancies in customer profile information using a combination of defined processes, research, and critical thinking
-Work with team, business reps and IT stakeholders to develop standardized methods
-Provide frequent productivity/status updates to key stakeholders via written communication or verbal forums
-Deliver information or process gap feedback to business and IT teams for investigation and decision making
Inside this Business Group
-2 + years' work experience or equivalent with data management, process documentation and improvement
-Problem solving knowledge and skills
-Exceptional communication skills: listening, interpersonal, verbal and written
-Strong data mining, analytical skills
-Highly detail-oriented, with ability to summarize key points of information
-Proficient with Microsoft Office, must be highly skilled with Excel
-Previous experience with CRM, enterprise systems would be preferred
-Ability to work in dynamic, evolving environment
The Intel Sales Organization works globally to solve critical business problems with Intel based technology solutions. Our customers range from the world's largest enterprises and institutions including Fortune 100 companies, Governments to Systems Integrators and Emerging solutions providers. We partner with innovators and makers to enable inventions in Personal Technology, Cloud Services, Internet of Things, Healthcare, Big Data and Wearable's. Our Sales Force works across multiple industries and navigates a complex partner and customer ecosystem as we shape product roadmaps, drive value for our customers, and collaborate to harness emerging technology trends with the delivery of comprehensive solutions.