To ensure an effective service is provided by the HR Services team to the business; ensuring employees have access to accurate and timely data, systems and information to enable self service, manual queries and work requests are responded to professionally and within predefined time frames.
Location: Cork, Ireland
Increase and promote the use of self-service by assisting in the development and update to the HR knowledge database – delivering a consistent message, that is accurate, appropriate and relevant Utilizing Work Day system to ensure HR transaction processing accuracy and efficiency Maintain process documentation to align with business process needs, statutory and regulatory changes Build relationships across the business (both inside and outside of the HR team) ensuring stakeholders are kept informed and where applicable, consulted, about process change requests that impact on their area To process transactions accurately and efficiently for specific areas; driving “first time resolution” and minimizing the amount of rework by either the employee or HR Services team Support colleagues in the delivery of goals and objectives Answering general questions on benefits, new employee on-boarding, HR programs/policy and other top of mind employee questions Assist to ensure team provide quality customer service and accurate information for employee queries.
Must be fluent in English
Inside this Business Group
Amazing organizations don't just happen. Vision, strategy and innovation come to life through exquisite execution. Help create the future of Intel Security, where our diverse talent and culture provide the competitive advantage to help Intel Security win big!
The Intel Security Group combines employees from McAfee and Intel – people with security expertise in hardware, software, and solutions into one business unit focused on building hardware, software, services and end-to-end security solutions. Intel Security Group sets the stage for new levels of collaboration and innovation and will drive leadership in the industry by providing ubiquitous security and identity protection for people and businesses worldwide.