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Job ID: JR0006989
Job Category: Human Resources
Primary Location: Plano, TX US
Other Locations:
Job Type: Experienced Hire

Learning & Development Coordinator

Job Description

JOB PURPOSE

The Learning Coordinator, is responsible for partnering with the HR and Learning teams to provide operational program management and support for all learning and performance management related activities. The coordinator will support the development and execution of organizational development, including, but not limited to Instructor Led Programs, External Consultant Programs, and On-demand learning. The ideal candidate should be highly competent in written and spoken English, take initiative to drive performance improvement with a self-service approach. Past experience in learning coordination preferred.

MAIN RESPONSIBILITIES

  • Program management of all learning activities initiated by the Learning Consultants
    • Liaising with Learning Support Analysts to ensure timely and correct action on Learning Action Plans
    • Oversee program announcements preparation and launch
    • Create and maintain Project plan for the Learning team
    • Learning supplier administration, PO creation and reconciliation
    • Manage internal website – maintain, update, manage training calendars
    • Report training activity and metrics for courses
    • Create and maintain process documents, maintain and monitor performance standards
    • Manage user accounts and structure for Learning & Development SharePoint site
    • Manage and track programs for employee learning to include learning portals, on-demand learning such as Lynda.com, compliance and other required training.
    • Build relationships with key stakeholders in all departments
  • Talent analytics for reporting organizational learning; dashboard management and system management.
    • Develops and tracks measurements and effectiveness of employee learning
    • Creating and maintaining quarterly learning dashboards
    • Tracking of training requests
  • Session & Vendor Management and Classroom setup
    • Event planning and management
    • Make refreshment arrangements, giveaways, materials needed for program
    • Reserve/arrange for configuring of equipment as needed
    • On-Site program management, some travel required
    • Order, distribute training materials
    • Source appropriate suppliers as required
  • Activity User Profile Management
    • Establish learning activity profiles
    • Check and approve new course requests
    • Determine appropriate curriculum, activity and reporting configurations
    • Ensure course is assigned to appropriate audiences
    • Manage catalogue grouping
    • Publish e-learning activities in the LMS
    • Ensures learners are assigned to appropriate audiences
    • Publishes reports by department/audience/learning activity
  • Content Escalations
    • Answer or escalate support centre incidents

COMPETENCIES

  • Preference is for at least 3 years of learning coordination experience with desire to further develop skills in Leadership & Organization Development
  • Preference is for a degree in HR/Learning/OD
  • Mature professional – must operate independently, and in a team environment
  • Must possess ability to learn new applications and processes within the scope described above and support Learning Consultants
  • Must be able to anticipate internal customer needs and recommend resolution
  • Must work with a broad range of individuals and clients within a variety of cultures
  • Must have excellent written and oral communication skills.
  • Flexibility to operate within a changing environment based on customer driven demand
  • Strong personal organization skills
  • Computer literacy, with good working knowledge of Microsoft Office desktop applications and Learning Management Systems
  • Experience working with the SumTotal LMS a plus


Qualifications

Intel Security has amazing opportunities ahead! In the next several months, we anticipate transitioning to a stand-alone company. This will help to position us as one of the largest pure-play cybersecurity companies in the world. During this transition, we will continue to have a bold vision to achieve, which we can’t achieve without talented people.

Inside this Business Group

The Intel Security Group combines employees from McAfee and Intel – people with security expertise in hardware, software, and solutions into one business unit focused on building hardware, software, services and end-to-end security solutions. Intel Security Group sets the stage for new levels of collaboration and innovation and will drive leadership in the industry by providing ubiquitous security and identity protection for people and businesses worldwide.


Posting Statement. Intel prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
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