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Job ID: JR0003831
Job Category: Engineering Management
Primary Location: Hillsboro, OR US
Other Locations:
Job Type: Experienced Hire

Information Development Manager

Job Description

Amazing organizations don't just happen. Vision, strategy and innovation come to life through exquisite execution. Help create the future of Intel Security, where our diverse talent and culture provide the competitive advantage to help Intel Security win big!

In the spring of 2017, McAfee will spin off from Intel to become the largest security-only software company in the world. Our solutions protect, detect, and correct to automate the Threat Defense Life-cycle. McAfee Information Development is a mature information development team adhering to DITA standards, and best in class content management and delivery. Our challenge is to transform from more traditional technical documentation model to inter-connect with other teams to deliver our customers a quality information experience.

Responsible for managing technical writers and projects within a global Information Development team to deliver useful and usable content to our customers. Activities include collaboration with multiple content-producing teams., determine objectives, set goals and delegate assignments to subordinates. Clarify roles and responsibilities, set expectations, provide coaching/training/mentoring, and evaluate performance against expectations. Define and maintain a technical writing team infrastructure, including process documentation, tools, and planning/tracking/reporting methods. Engage in stakeholder engagement and relationship management. Exercise discretion and independent judgment in managing the department budget and spending.


Bachelor's degree or equivalent, plus 5+ years managing people & projects. Demonstrate clear understanding of content development from concept to customer experience. Demonstrate strong people management skills clearly define roles, expectations, and support the writer's development. Collaborate with other content-producing teams to coordinate the development of shared content. Work closely with other Information Development Managers to support the success of writer collaboration and quality project releases. Demonstrate project management skills define SOW and content plans. Strategic implementation. Collaborate with manager peers to execute vision. Manage change from product-specific PDF content to web/shared solution content. Communicate content plans and value of content to achieve business goals. Ensure Tech Writers implement the content guidance from content architects, support the information architecture, follow quality process & checklists and adhere to writing guidance associated with types of content. Analytical skills: Document review, stakeholder interviews, edit and manage content inventories. Understand needs of governance & taxonomy.

Inside this Business Group

The Intel Security Group combines employees from McAfee and Intel – people with security expertise in hardware, software, and solutions into one business unit focused on building hardware, software, services and end-to-end security solutions. Intel Security Group sets the stage for new levels of collaboration and innovation and will drive leadership in the industry by providing ubiquitous security and identity protection for people and businesses worldwide.

Posting Statement. Intel prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
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