Inside this Business Group
This is a new position central to our highly visible Net Promoter System initiative. The role with be responsible to engage directly with our consumer customers on a regular basis. You will be responsible for implementing new programs to engage employees with the NPS methodology. Required is a deep understanding of customer centered design, survey design and implementation, as well as expertise with statistical analysis. Strong facilitation skills are needed to implement the program. Remarkable communication skills are a necessity. The ability to move between, strategic and tactical thinking is required to be successful. An ability to work well across business functions and geo's at all levels of the organization is vital. Ability to work independently and take initiative to solve problems. 5+ years experience. Strong academic background. Bachelors degree or MA/MBA or other advanced degree in Human Centered Design, Statistics, Project Management, Human Factors, Cognitive Psychology, would be advantageous.
The Intel Security Group combines employees from McAfee and Intel – people with security expertise in hardware, software, and solutions into one business unit focused on building hardware, software, services and end-to-end security solutions. Intel Security Group sets the stage for new levels of collaboration and innovation and will drive leadership in the industry by providing ubiquitous security and identity protection for people and businesses worldwide.