Inside this Business Group
Good Communication skill as this is a service desk function whereby you might be required to interact with customers on phone/chat 2. IT background/knowledge and logic/troubleshooting skill 3. Analytical skill which includes usage of MSExcel for data analysis, charting, pivot tables 4. Unix knowledge would be added advantage
Intel's Information Technology Group (IT) designs, deploys and supports the information technology architecture and hardware/software applications for Intel. This includes the LAN, WAN, telephony, data centers, client PCs, backup and restore, and enterprise applications. IT is also responsible for e-Commerce development, data hosting and delivery of Web content and services.